Customer Support Specialist (New Grad)

Rippling is building a world-class Support team to help customers realize the full potential of Rippling. We are looking for a Customer Support Specialist to join our team, who will work in a dynamic and fast-paced environment to resolve customer issues, provide accurate information and assistance, and gather customer feedback to improve products and services.

Requirements

• Become a product expert to provide accurate information and assistance to customers and colleagues
• Respond promptly and professionally to customer inquiries via email, chat, or video conferencing
• Document and track customer interactions, transactions, comments, and complaints using the company's CRM system

Originally posted on Himalayas